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Wi-Fi

Internet plans can be purchased in advance at a discounted rate online via the ‘Manage My Booking’ tab on carnival.com or send as a gift to family and friends through The Fun Shops.

Social Wi-Fi Plan

Prices are based on cruise-long plans and are subject to change without prior notice: Pre-Cruise price: $6.80 USD per day | Onboard price: $8.00 USD per day | Onboard price for 24 hour plan: not applicable.

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Access the most popular social websites and applications including Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger, Whatsapp, SnapChat and the most popular airline sites. Does not include access to most websites and email. Does not support access to video and music streaming (such as Netflix, Hulu, Spotify, Pandora), iMessage or Skype. Cellular-network-dependent Wi-Fi calling and Facetime services are also not supported.

 Value Wi-Fi Plan

Prices are based on cruise-long plans and are subject to change without prior notice: Pre-Cruise price: $10.20 USD per day | Onboard price: $12.00 USD per day | Onboard price for 24 hour plan: $16.00 USD. 

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Access popular social websites, email and applications including Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger, Whatsapp, SnapChat and the most popular airline sites as well as news, entertainment (not including streaming sites), sports, weather, banking and finance. Post pictures of your trip and make your friends jealous. Faster speeds than the Social Plan. Does not support Skype or video and music streaming (such as Netflix, Hulu, Spotify, Pandora). Cellular-network-dependent Wi-Fi calling and Facetime services are also not supported. 

Premium Wi-Fi Plan

Prices are based on cruise-long plans and are subject to change without prior notice: Pre-Cruise price: $14.45 USD per day | Onboard price: $17.00 USD per day | Onboard price for 24 hour plan: $25.00 USD. 

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Our Premium Wi-Fi plan provides you access to all sites under the Social and Value Plans at the fastest possible connection on board (3 times faster than the Value Plan). Our Premium Plan also supports Skype calling where coverage allows. Does not support video and music streaming (such as Netflix, Hulu, Spotify, Pandora). Cellular-network-dependent Wi-Fi calling and Facetime services are also not supported.

Before Your Cruise: We offer guests the opportunity to pre-purchase Internet plans at a discounted rate online via the ‘Manage My Booking’ tab on carnival.com or send as a gift to family and friends through The Fun Shops. When pre-purchasing online, guests must purchase a plan that covers the entire duration of their cruise. Plans may be pre-purchased online up to 24 hours prior to embarkation day. Daily plans are available for purchase on board**.

On Board Your Cruise: To access Carnival’s shipboard Wi-Fi service, guests simply turn on their device’s Wi-Fi feature and access the Wi-Fi settings to receive all necessary instructions on how to purchase the Wi-Fi plans.

Guests can upgrade from one plan to another and can use multiple devices per plan, including their smart phone, laptop or shipboard Internet cafe but only one device can be used at a time.

Please note that as our services are carried via satellite; there are a few limitations compared to your home network.

  • Only one device at a time can connect to Wi-Fi.
  • Satellite internet speed may vary depending on location and time of day.
  • Access to certain sites such as mature or violent content is blocked.
  • VPN connections are not supported – discuss your VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.
  • Cut-off for pre-purchase is 24 hours prior to sailing.
  • Pricing for plans purchased pre-cruise vary from plans purchased at time of sailing.
  • No refunds after plan is activated on board.

What are some tips to improve the experience?

  • Once you board, turn Airplane Mode ‘On’ and connect to Carnival Wi-Fi. By using Airplane Mode, you avoid roaming fees charged by your carrier. Airplane Mode is typically found in your phone’s Settings.
  • To benefit from faster speeds, turn off background app data services and updates
  • Discuss VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.
  • Get the most from your cruise Internet time and your trip — make sure you are powered up and prepared before you board the ship with this handy pre-cruise checklist. Here are a few things you want to remember to pack for your cruise:
  • Wi-Fi enabled laptop and mobile devices
  • Power supply for each of the devices you are bringing with you
  • Data cables to transfer pictures
  • Headphones